I am currently configurating a Cisco 7962G - and the associated device profiles.
The device has extension mobility and an extension (directory number) assigned to it. The device profile which is loaded when logged in needs to have several Line Group pickups - but using the same extension (lets say this is #1234 for arguements sake).
I have been able to add the extension to the relevant line groups, but when i try and assign that particular line group to a DN to be displayed on the screen of the device I get the following error;
Access to the requested resource has been denied.
The attempted action was a violation of security protocols and will not be allowed. Please try another action.
Can anyone help me get around this or let me know how this might be solved - maybe im doing something wrong?