Hi Malik, I already replied to this question in a different post. Here it is:-
In order for 7931 to use Directories, Settings you have need to assign a specific template.
There are two button-sets for the 7931, button-set 1 and button-set 2, the later provides directory access.
See the button-set command from this CME guide:-
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_b1ht.html#wp1021058
After you assign the template to the ephone-dn, these additional buttons will be on the handset.
ephone-template 1
softkeys idle Newcall Redial Pickup Dnd Gpickup Cfwdall
softkeys seized Redial Endcall Cfwdall Gpickup Pickup
softkeys alerting Endcall Callback
softkeys connected Endcall Hold Trnsfer Confrn Park
softkeys ringing Answer Dnd
button-layout 7931 2
ephone 18
ephone-template 1
Also take a look at this document, it discusses changing fixed line feature buttons for the 7931:-
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmelabel.html
Hope this helps
Allan.
Pls rate helpful posts.
