Clear the Alarms on WAAS box

rhegde · ‎11-14-2008

We have alarms for power supply failure on 7371 box. We replaced the defective power supply . But unable to clear the alarms. How do we clear the alarms ? Our Central Manager still reports that, power supply is still dfective..

dstolt · ‎11-14-2008

What does the "sh alarm history detail" give you on the 7371? Does it show it raised and then cleared or has it not cleared yet there either?

Dan

rhegde · ‎11-14-2008

Looks like it is still raised. We did replace the PS yesterday. Does alarm clear by it self ?

Op Sev Alarm ID Module/Submodule Instance

-- --- -------------------- -------------------- --------------------

1 R Ma powerdown sysmon/pow1 Power Supply 1

Nov 13 17:55:07.591 EST, Processing Error Alarm, #000005, 1000:445013

Power supply 1 failure

2 C Ma powerdown sysmon/pow1 Power Supply 1

Nov 13 17:54:02.579 EST, Processing Error Alarm, #000001, 1000:445013

Power supply 1 failure

3 R Ma secured_client MAPI_AO MAPI Instance

Nov 8 18:37:51.502 EST, Communication Alarm, #000004, 23000:23001

secured_client_detected

4 C Mi servicedead nodemgr device_mgr

Nov 6 05:37:20.558 EST, Processing Error Alarm, #000003, 2000:330004

nodemgr: The device_mgr service died.

5 R Mi servicedead nodemgr device_mgr

Nov 6 05:37:10.455 EST, Processing Error Alarm, #000003, 2000:330004

nodemgr: The device_mgr service died.

6 C Ma servicedead nodemgr snmpced

Oct 23 22:24:04.966 EDT, Processing Error Alarm, #000002, 2000:330003

nodemgr: The snmpced service died.

7 R Ma servicedead nodemgr snmpced

Oct 23 22:23:54.656 EDT, Processing Error Alarm, #000002, 2000:330003

nodemgr: The snmpced service died.

8 R Ma powerdown sysmon/pow1 Power Supply 1

Oct 23 22:22:59.502 EDT, Processing Error Alarm, #000001, 1000:445013

Power supply 1 failure

p - Operation: R-Raised, C-Cleared

ev - Severity: Cr-Critical, Ma-Major, Mi-Minor

dstolt · ‎11-14-2008

Lights are all green, and the light path diagostics (pop-out panel on the front) show it all clear?

Dan