OS error logs of CUCM 6.1

Unanswered Question
Nov 16th, 2008

From where can I view the error log files of the OS in CUCM 6.1...

I'm getting an error in my CUCM 6.1 as below and I want to check the cause for the same....

"One or more system calls or files have changed resulting in a parsing error. Please review the Cisco Unified Communications OS Platform API logs"

So from where can I review the API logs???

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
allan.thomas Sun, 11/16/2008 - 09:28

This is possible through the RTMT application plugign, see the following description in the CUCM serviceability guide:-

Trace Collection

Use Trace and Log Central, an option in the Cisco Unified Communications Manager Real-Time Monitoring Tool, to collect, view, and zip various service traces and/or other log files. With the Trace and Log Central option, you can collect SDL/SDI traces, Application Logs, System Logs (such as Event View Application, Security, and System logs), and crash dump files.

Taken from this CUCM Serviceability Guide:-


Also take a look at this information from the RTMT administration guide 6.1, particularly the section Configuring Trace and Log Central in RTMT.


Hope this helps


Pls rate helpful posts.


This Discussion