Customizing Text for Unity Inbox

Unanswered Question
Nov 17th, 2008

We have a Voice Mail only deployment of Unity 5.0. Someone asked me today if we could add the time stamp of a message to text for unity inbox notification. This would be along with the caller information.

It would look something like:

1. Joe Smith 11/17/08 09:40 AM

I have this problem too.
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lindborg Mon, 11/17/2008 - 10:51

no - doesn't look like that piece of data is exposed on the text construction for the notification list.

Unity 7.0 did include optons for customizing subject lines which I thought might give you a backdoor way to do this but the original sending time is not a parameter you can put in:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/release/notes/702curelnotes.html#wp69476

I think the assumption there was the time on the notification itself would be sufficient, however for inbox notifications you can get a list of messages repeated over a period of time - original sending time would be handy to have in that list. I'll pass it along to the Unity dev team.

ghorna229 Tue, 12/02/2008 - 17:45

Jeff,

Thank you. Was just a request that came from one of our management.

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