I'm hoping you can help point me in the direction of the correct documents to help me complete the integration of the above.
Currently we have a successfully running OCS 2007 server for PC to PC voice & video (externally too with the OCS Edge Server), however I am slightly lost and confused when it comes to full integration with our Call Manager and CUPS Server.
Please bear with me on this as I am a network engineer and have had only very little exposure to Call Manager and Telephony (our Telecoms Dept completed the installation of CUCM 6 & Cisco 7970's)..
Below I have listed the functionality i am looking for, perhaps you can confirm what is indeed possible:
1 - Outbound calls from IP Phone (already working) and OC Client via ISDN30
2 - Inbound DDI calls via ISDN30 routed to OC Client
3 - Busy/On Call indicator when on either an OC call or Cisco IP Phone is being taken
4 - Ability for both OC Client and Cisco IP phone to ring when a call is made (is that dual-forking?)
5 - Will external calls via OC Client work when a user is "off network" ie. at Home?? (currently this works with PC to PC calls as it routes through Edge Server, could phone calls use this route?)
6 - Call re-direction in OC Client
Our Cisco Router is a 2851...
I think in essence i am looking for Enterprise Voice, not just RCC...
I'm confused as to where the Mediation Server comes in and when I need to use the CUPS server in this configuration.
Hopefully you can all help me unravel this!