CUCM 6.0 System Health Monitoring

Unanswered Question
Nov 17th, 2008

Is there any application to monitor the System/Server health for CUCM? such as CPU/MEM/HD?

We are using sitescope and i am not sure if I can put it on CUCM server.

I have this problem too.
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allan.thomas Mon, 11/17/2008 - 15:19

The Real-Time Monitoring Tool will be of particular interest to you.

The Cisco Unified Communications Manager Real-Time Monitoring Tool (RTMT), which runs as a client-side application, uses HTTPS and TCP to monitor system performance, device status, device discovery, and CTI applications for Cisco Unified Communications Manager. RTMT can connect directly to devices via HTTPS to troubleshoot system problems

Take a look at the following document:-

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/rtmt/rtintro.html

Another aspect of RTMT is the Trace Collection which is will also be useful to you.

Use Trace and Log Central, an option in the Cisco Unified Communications Manager Real-Time Monitoring Tool, to collect, view, and zip various service traces and/or other log files. With the Trace and Log Central option, you can collect SDL/SDI traces, Application Logs, System Logs (such as Event View Application, Security, and System logs), and crash dump files.

Taken from this CUCM Serviceability Guide:-

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/admin/satrades.html#wpmkr1094020

Also take a look at this information from the RTMT administration guide 6.1, particularly the section Configuring Trace and Log Central in RTMT.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/rtmt/rttlc.html#wp1104557

Hope this helps

Allan.

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