we have installed UCCX 7.01 but we are having problems when starting Cisco Desktop Agent appplication. The error we get:
âA licensing error has occurred. Please try again in five minutes. If the
problem persists, please see your log file or the System Administrator
I found this error in this document: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise7_0/reference/guide/cad700si.pdf
The document suggests CSA SYN flood mode should be disabled od CRS server, however CSA is not installed, Windows firewall is disabled on client.
There is also this error in Event Viewer:
LRM2005 Unable to retrieve server type profile from LDAP for LRM. Error (22:Could not find specified entry.).
LRM service is running, however i can not telnet to it via port port 65432, not even on localhost itself.
Could the error we get in Event Viewer be relevant to this problem somehow?