I have a customer that is having issues with one subsriber's mailbox. The issue is that the subscriber often receives voice mail messages that are simply the Unity system playing the recorded message that says "Please wait while I transfer your call". How is it possible that the subscriber is receiving this recording in their mailbox at all? This is the full extent of the message. There is no other recording to indicate that someone was trying to call the subscriber, and was routed to the subscriber's vmail due to no answer or busy state.
Any help on this issue would be MUCH appreciated.