Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
556
Views
0
Helpful
1
Replies

Integrated browser and agent desktop

mpower78
Level 1
Level 1

‎11-19-2008 12:14 PM - edited ‎03-14-2019 03:16 AM

Can someone point me to the right direction for configuring integrated browser in agent desktop?

Also, i know you can configure Agent desktop so agents can see the status of CSQ. Can someone assist me with this as well?

Thanks

Labels:
0 Helpful
1 Reply 1

geoff
Level 10
Level 10

‎11-20-2008 10:10 AM

Enable the integrated browser through the CAD Admin GUI. Under Work Flow Groups - - CAD Agent - User Interface - Browser Setup, check "Enable Integrated Browser".

Regards,

Geoff

0 Helpful
Customers Also Viewed These Support Documents