Idle URL logo not displaying on 7921 wireless IP phone

Unanswered Question
Nov 20th, 2008
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- Current platform is UCCM 6.1.2

- Using idle URL to display company logo (still xml image)on all IP phones

- Having issue in which all 7921 wireless IP phones are unable to display the image; getting XML error

- Did some research and found a Cisco doc that explains having to edit the "ephone template" to enable this feature for the 7921

- Doc does not explain how to find the ephone template; wasn't sure if this is something that has to be modified at the CLI

Any suggestions would be most helpful.


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