How to find the Internal Transfer call details?

Unanswered Question
Nov 20th, 2008

I wants to find the internal call transfer details such as

Call transfers to which agent ?

ANI for transfer calls?

DNIS for transfer calls?

I have this problem too.
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jsivulka Thu, 11/27/2008 - 05:14

You can find the internal call transfer details in unity. When a call forwards into Unity it has an internal "do not transfer" flag set until it hits it's first object (call handler, subscriber, inerviewer, name lookup handler) at which point it's cleared. This is to prevent "call loops".So by "chaining" handlers togther as you've see the flag clears and then you can do a transfer.


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