UCC Long Silence when picking up call to SNR

Unanswered Question

Hello,


We have a customer with UCC 1.4 and we have this problem.


I call a user and it rings 2 times. UCC picks up the call, we then receive a silence for 10 seconds before the ccwelcome.wav is played. I have tried to change transfer patterns and interdigit timeouts without any luck.


Everything is working besides this very annoying detail.


Thanks.

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