UC500 Can't Configure for PPPoE

Unanswered Question
Nov 20th, 2008

I am just starting out and have a UC500 to learn on. I am trying to connect to my ISP using PPPoE through an Alcatel Speedtouch Home DSL modem in relay mode, but when I try to configure the UC500 from the GUI ...the PPPoE settings are greyed out. Can you point me in the right direction?

--Thomas

I have this problem too.
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OUTOFTIME Thu, 11/20/2008 - 11:53

I may have found it in the release notes ...

• CSCsj92778

Symptom After the WAN interface on the Modify Internet Connection dialog is disabled and reenabled, the PPPoE check box becomes enabled again even though a firewall configuration is present. Because of this problem, Cisco Configuration Assistant disables the PPPoE check box if it detects a FW/NAT configuration under FA0/0.

Conditions None.

Workaround To configure PPPoE, you must first delete the current FW/NAT configuration, then configure PPPoE, and finally reconfigure FW/NAT by choosing dialer0 as the outside interface.

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