unable to login to supervisor software in IPCC 4.x

Unanswered Question
Nov 20th, 2008
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Folks,

I created a user in IPCC 4.X and assign him supervisor priviledges under user management in IPCC. When i try to login to the supervisory software, I get an error that says "userid is unknown". The user i created was cisco and the password I am using to login is ciscocisco. What am I doing wrong?


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Borkes1985 Fri, 11/21/2008 - 01:26
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check in CUCM this user has Primary and IPCC extensions

NAVIN PARWAL Fri, 11/21/2008 - 14:28
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does that matter? should the user have ipcc extension as well?


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