Uninstalled base before agent

Unanswered Question
Nov 20th, 2008

I am running CRS version 5.0

I am believe somebody removed the base on an IPCC agent before removing the agent.

If I go into control panel, I do not see either as installed programs, but when I try to install the new version, it errors out and states that a previous version is stil installed.

I recall reading that this causes some problems, but I cannot recall what the work around is.

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david.macias Thu, 11/20/2008 - 13:20

I've not seen this issue, but try clearing the registry out of any records of the software and try to reinstall. Also, clear out any folder or files left over in your hard drive.

david

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