NM-16esw-1g-pwr not working

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Nov 20th, 2008
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Maybe someone can help me here.

I have a 2811 router with the 16 port POE etherswitch that has the gig port.

I appear to have the correct power supply as that was how it was ordered and I show 160 Watts available. Problem is, the fast ethernet ports do not show up in sho ver or in the config. If I plug something into one of them I get a link light. The Gig port shows up. I have an advanced IP services with K9 feature set. Any ideas.....I have more than one router with the same issue as all were ordered new the same way. Any suggestions?

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glen.grant Thu, 11/20/2008 - 14:05
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When you do a "show interface status" you don't see anything? Remember this is a separate switchcard . You configure this as you would a L3 switch with SVI's and L2 vlans .

jdedon Thu, 11/20/2008 - 14:15
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nothing concerning the fast ethernet switchports shows up anywhere

Edison Ortiz Thu, 11/20/2008 - 14:10
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Can you provide the Network Module part number and IOS version running in the router?


I didn't get any hit on that module you posted here from this URL

http://www.cisco.com/en/US/prod/collateral/routers/ps259/product_data_sheet09186a00801aca3e.html


Searched on google and came up with the EOL page:

http://www.cisco.com/en/US/prod/collateral/routers/ps5854/eol_c51_483350.html


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Edison.

jdedon Thu, 11/20/2008 - 14:18
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NM-16ESW-PWR-1GIG=

and I think it is running 12.4 11T

I am not in front of it at the moment

Edison Ortiz Thu, 11/20/2008 - 14:38
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For that module to power up, you need the PWR-2811-AC-IP installed.


HTH,


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jdedon Fri, 11/21/2008 - 05:27
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That part number is on the order and it looks like the module receives power. I do not know how to tell if that module is actually installed in the router. The show power command is available and it does show 160 Watts of power available. I can plug devices into the ports and get a link light. The problem is there are not ports except the gig port showing up int the config or in the hardware list when you do a show ver or a show hardware.

Edison Ortiz Fri, 11/21/2008 - 10:34
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The IOS you've mentioned does support the module in question. I believe the best approach will be opening a TAC case so they can further troubleshoot this problem.


Good luck


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Edison.

jdedon Thu, 11/20/2008 - 14:25
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NM-16ESW-PWR-1GIG=

and I think it is running 12.4 11T

I am not in front of it at the moment

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