I have a CME 7.0(1) router running IOS 12.4(22)T, with CUE 3.2.1 running on a NM-CUE.
I have an outside SIP trunk with two DIDs. Both have voicemail boxes associated to those DIDs and everything works fine when called directly, from the inside or the outside. However, I have a user that frequently forwards his cellphone to his extension's DID, and when someone calls his cellphone, CUE answers the generic "Please enter your ID" prompt instead of the proper voicemail number.
I have tested other similar scenarios where my PSTN line is call forwarded to a SIP trunk DID and CUE acts the very same way. I have determined that the "Diversion" header sent by my SIP provider is causing this problem. How can I strip this header or get CUE to ignore it? This is driving me nuts as I've tried everything from CUBE voice sip-profiles to cryptic commands in sip-ua. HELP!