11-23-2008 06:33 PM - edited 03-15-2019 02:42 PM
Hi all,
Does anyone know of a good way to select an option and have an active phone call be recorded into voice mail? Many phone systems call this function "live record" Please note, I'm running Unified Message 5.x and call manager 5.1.3
Thanks!
11-23-2008 07:19 PM
simply searching live record on CCO or NetPro has the answer
Offering Live Record
HTH
java
if this helps, please rate
11-23-2008 08:28 PM
Since this would require a call, then press conference, call live record number, then conference again, is there any way to automate this with maybe a service button?
11-23-2008 08:43 PM
no, all steps need to be done manually. at most assign a speed dial to live record number but that's it. pressing conference cannot be configured any other way than pressing the softkey
HTH
java
if this helps, please rate
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