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Live record of a phone call

kpikkaraine
Level 1
Level 1

Hi all,

Does anyone know of a good way to select an option and have an active phone call be recorded into voice mail? Many phone systems call this function "live record" Please note, I'm running Unified Message 5.x and call manager 5.1.3

Thanks!

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

simply searching live record on CCO or NetPro has the answer

Offering Live Record

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag140e.html#wp1057024

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

kpikkaraine
Level 1
Level 1

Since this would require a call, then press conference, call live record number, then conference again, is there any way to automate this with maybe a service button?

no, all steps need to be done manually. at most assign a speed dial to live record number but that's it. pressing conference cannot be configured any other way than pressing the softkey

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
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