Delete Devices from DCR

Unanswered Question
Nov 23rd, 2008

Is there any way that I can get the devices back if they are being deleted?

I have this problem too.
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Joe Clarke Sun, 11/23/2008 - 23:30

No. Once a device is deleted from DCR, it cannot be recovered unless you have a backup of LMS which included that device.

That said, you can always re-add the device. However, none of the previously archived configs, inventory, etc. will be recovered.

Joe Clarke Mon, 11/24/2008 - 00:06

As I said in my previous post, the only way to recover is restore from backup.

Joe Clarke Mon, 11/24/2008 - 00:14

You can add devices manually or import them in bulk from a CSV file. Both are done under Common Services > Device and Credentials > Device Management.

jeeyishyuan Mon, 11/24/2008 - 00:49

I have previously exported the csv file for all reachable devices. However, I was prompted the error of invalid file format when I did a bulk import. Why is it so?

Joe Clarke Mon, 11/24/2008 - 08:57

It sounds like you modified the exported CSV file. The exported file contains a header that must be preserved in order to be reimported. If this header is removed or corrupted, then you will get the error you're seeing here.

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