11-24-2008 09:53 AM - edited 03-15-2019 02:43 PM
Hi
My customers did upgrade from 4.2 to 6.1
The assistant aren't happy with ring after pickup the calls. It's possible remove the ring after press pickup button?
Thanks.
11-24-2008 10:11 AM
if you mean you don't want the phones to ring when there is a call in a pickup group just go to the pickup group and disable it
HTH
java
if this helps, please rate
11-24-2008 10:20 AM
No.
Call Pickup Notifications I want!
The problem is:
There are 3 phones (A,B,C)
When the C receive a call, the phones A and B receive the notification (it's OK), so when the phone A or B press the pickup button, the call go to telephone (A or B), but before it, there is one ring on the phone. The assistant don't want it. They want pickup the calls without ring before. On the CCM4.2 don't have this problem.
Thanks
11-26-2008 03:45 AM
Hi
Nobody noticed the difference of call pickup between CCM4.2 and 6.1? There is one ring before the call be pickup
11-27-2008 08:17 AM
Hi
Just disable the auto pickup on Service Parameters/ Cisco CallManager / Auto Pickup Enable = True
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