campus manager cannot connect to ani server

cfajardo1_2 · ‎11-24-2008

campus manager is showing "cannot connect to ani server"

anyone could help on this please..

thanks

Joe Clarke · ‎11-24-2008

What version of Campus Manager is this? What version of Java are you using on the client?

cfajardo1_2 · ‎11-24-2008

Version & Patch Level: 5.1.0

Joe Clarke · ‎11-24-2008

What version of Java Web Start are you using on the client? Additionally, make sure TCP ports 42342 and 43242 are open between client and server. That is, the client must be able to connect to the server on these ports. If you have a firewall or ACL between the client and server, these posts must be allowed.

cfajardo1_2 · ‎11-25-2008

Java Plug-in 1.6.0_05

Using JRE version 1.6.0_05 Java HotSpot(TM) Client VM

ports are all open

Joe Clarke · ‎11-25-2008

Please post the Java Web Start console as well as the NMSROOT/MDC/tomcat/logs/stdout.log, ani.log, and the output of the pdshow command.

cfajardo1_2 · ‎11-29-2008

thx..cisco tac has already solved the problem..

Joe Clarke · ‎11-30-2008

Excellent. What was the solution?

sirbaughmf · ‎12-01-2008

Yes, please, what was the solution, I have the same issue????

thanks!!!