Upgrade Call Manager from 6.0.1 to 6.1

Unanswered Question
Nov 25th, 2008


We have a problem regarding update in Call Manager form version 6.0.1 to 6.1.

We have downloaded the files: UCSInstall_UCOS_6.1.2.1000-13.sgn.iso_part1of2 and UCSInstall_UCOS_6.1.2.1000-13.sgn.iso_part2of2.

We have created the DVD (with a DVD+R), but the upgrade did not proceed...the call manager rejected the DVD.

We have created an unique iso with a merge of the two files.

Do anybody have an idea of the problem?

Thank you for your support.

Best regards.


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Overall Rating: 5 (1 ratings)
Rob Huffman Tue, 11/25/2008 - 06:06

Hi Massimiliano,

This upgrade *** (note the reference to 6.1(1x)) will require you to order the Media Kits. It looks like you are trying the downlaod file which is not a supported method for this upgrade;

Use the Product Upgrade Tool (PUT) or the PUT that is for registered customers only to obtain a media kit and license or to purchase the upgrade from Cisco Sales.

To use the PUT, youmust enter your Cisco contract number (Smartnet, SASU or ESW) and request the CD/CD set. If you do not have a contract for Cisco Unified Communications Manager, you must purchase the upgrade from Cisco Sales.

***Caution: Use the ISO files that are mentioned in the "Upgrading from Cisco Unified Communications Manager Release 6.0.(1a) or higher to Release 6.1(2) by Using the UCSInstall File" section for upgrades from 6.1(1x)only.


Hope this helps!



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