User A CFwdALL to User B
Someone calls User A and it rings to User B
User B is not at their desk
The caller is getting User A's voicemail box.
How to I get this caller to stay and go to User B's voicemail box instead of going back to the original called party's voicemail.
Can't find the setting to turn this off. Thanks in advance!
Are you using Unity for voicemail? If so, open the Advanced Settings Tool from the Tools Depot. There is a setting called "Conversation - Route by last redirecting ID". Change the value to 1.
Hope this helps. If so, please rate the post.