Hi.
After an unsuccesful upgrade of the SSM-10 module on an ASA 5510, I have no connection to the module.
Need help on how to recover from this situation.
Ses below:
ASA5510# sh module 1 details
Getting details from the Service Module, please wait...
Unable to read details from slot 1
ASA 5500 Series Security Services Module-10
Model: ASA-SSM-10
Hardware version: 1.0
Serial Number: JAF1232AGLQ
Firmware version: 1.0(11)4
Software version:
MAC Address Range: 0021.d8cb.d699 to 0021.d8cb.d699
Data plane Status: Not Applicable
Status: Unresponsive
ASA5510# sh module
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
0 ASA 5510 Adaptive Security Appliance ASA5510 JMX1234L2D4
1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 JAF1232AGLQ
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
0 001d.70df.4aae to 001d.70df.4ab2 2.0 1.0(11)4 8.0(4)
1 0021.d8cb.d699 to 0021.d8cb.d699 1.0 1.0(11)4
Mod SSM Application Name Status SSM Application Version
--- ------------------------------ ---------------- --------------------------
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
0 Up Sys Not Applicable
1 Unresponsive Not Applicable
ASA5510# session 1
Opening command session with slot 1.
Card in slot 1 did not respond to session request.
Thanks.
