Unity Connections Reset passwords everyday

Answered Question
Nov 25th, 2008
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I have a fresh install of unity connections. the version is 2.1.0.9901-362.


All of the users on it have to reset thier passwords every day when they log into the voice mail. I can't figure out what is wrong.


Thanks in advance


Correct Answer by Jaime Valencia about 8 years 4 months ago

CSCsk70776

password set to never expires but Connection asking to change password


Symptom:


system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.


Conditions:


Unity Connection 2.x


Workaround:


Set to expire in 365 days


HTH


java


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Bradford Magnani Tue, 11/25/2008 - 14:16
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Erik,


System Settings > Authentication Rules > Recommended Voice Mail Authentication Rule, and check "Credentials Expires After". This may be set to 1 day.


Hope this helps. If so, please rate.

Brad

erikjustinlee Tue, 11/25/2008 - 14:19
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Yep, that is the first place I checked. It is set with the check box to never expire.

Correct Answer
Jaime Valencia Tue, 11/25/2008 - 14:41
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  • Cisco Employee,
  • Hall of Fame,

    2011

CSCsk70776

password set to never expires but Connection asking to change password


Symptom:


system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.


Conditions:


Unity Connection 2.x


Workaround:


Set to expire in 365 days


HTH


java


if this helps, please rate

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