cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
355
Views
0
Helpful
4
Replies

Unity Connections Reset passwords everyday

erikjustinlee
Level 1
Level 1

I have a fresh install of unity connections. the version is 2.1.0.9901-362.

All of the users on it have to reset thier passwords every day when they log into the voice mail. I can't figure out what is wrong.

Thanks in advance

1 Accepted Solution

Accepted Solutions

CSCsk70776

password set to never expires but Connection asking to change password

Symptom:

system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.

Conditions:

Unity Connection 2.x

Workaround:

Set to expire in 365 days

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

4 Replies 4

Bradford Magnani
Cisco Employee
Cisco Employee

Erik,

System Settings > Authentication Rules > Recommended Voice Mail Authentication Rule, and check "Credentials Expires After". This may be set to 1 day.

Hope this helps. If so, please rate.

Brad

Yep, that is the first place I checked. It is set with the check box to never expire.

CSCsk70776

password set to never expires but Connection asking to change password

Symptom:

system settings -> authentication rules -> "never expires" causes Unity connection to ask for the cuaadmin admin password to be changed daily. Expectation is that the cuaadmin password never expires when this is selected.

Conditions:

Unity Connection 2.x

Workaround:

Set to expire in 365 days

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Good stuff, that got me, thanks.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: