Service reports on webview is not able to access.

Unanswered Question
Nov 26th, 2008

When the user attempt to access sevice reports on webview reports, this error can appear,

" There ia no items available, because you are not authorized to view this data or the items have not been configured in the ICM and/or IPCC database."

But i have created the user and i can access the remaining reports as well. But i could not access only the service reports such as "Enterprise reports and Peripheral Reports"

Why? What shall i do to access this?

I have this problem too.
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ivillegas Tue, 12/02/2008 - 09:34

Are they showing up under the User List Tool? If not, this would be the reason why they can't execute the webview reports.


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