MOH FM Broadcast

Unanswered Question
Nov 26th, 2008

Hi,

One of my customer want FM Broadcast as their MOH. Is it possible? They are using CUCM6.1. If anybody knows tell me how to configure. Thanks in advance

Nahas

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4 (2 ratings)
Loading.
jasoninbtr Wed, 11/26/2008 - 03:56

Fixed MOH audio source. There is a list of approved USB audio adapters you can use for CM6. Check with your legal counsel regarding rebroadcasting FM via MoH.

Hope this helps.

Jason

rob.huffman Wed, 11/26/2008 - 06:24

Hi Nahas,

Just to add a note to the great info from Jason, it is Illegal to play a Radio Station or Cd -Jukebox for MOH due to the Licensing issues for Artists/Producers/Writers etc :)

Check out www.musicbakery.com for royalty free music or MUZAK (http://music.muzak.com/) to create music selections where all Royalties have been paid.

Here is how you would connect - Fixed Music On Hold Audio Source Configuration

Fixed Music On Hold Audio Source Configuration

The music on hold server supports one fixed-device stream source in addition to the file stream sources. This source represents the fixed audio source, which gets configured in the Fixed Music On Hold (MOH) Audio Source Configuration window. The fixed audio source gets sourced from a fixed device that uses the local computer audio driver.

For each cluster, you may define one fixed audio source. You must set up the fixed audio source that is configured per cluster on each MOH server. To do so, use the Cisco USB MOH sound adapter, which must be ordered separately.

Configuring the Fixed Music On Hold (MOH) Audio Source

Perform the following procedure to configure the fixed music on hold audio source.

Procedure

--------------------------------------------------------------------------------

Step 1 Choose Media Resources > Fixed MOH Audio Source.

The Fixed MOH Audio Source Configuration window displays.

Step 2 To configure and enable a fixed music on hold (MOH) audio source, enter the appropriate settings as described in Table 25-6.

Step 3 Click Save.

The Fixed MOH Audio Source Configuration window displays an Update Successful status message.

From this CCM 6.x doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsmoh.html#wp1095813

Hope this helps!

Rob

Nahassamad_2 Wed, 11/26/2008 - 20:30

Hi Rob,

This is very useful information. Thank you very much for your response.

Nahas

Actions

This Discussion