Attendant Console issue with a 7962 phone

Unanswered Question
Nov 26th, 2008

Hi, I have a 7962 phone which will not function with Attendant console, have managed to get it working with a 7942 phone, is the application specific to phone models etc.

Hope you can help

N

I have this problem too.
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rob.huffman Wed, 11/26/2008 - 05:31

Hey Norm,

According to the notes for CCM 6.x and CCM 7.x these are the supported IP Phone models;

Cisco Unified IP Phones that are used with the attendant console must meet the following guidelines:

•Use the attendant console with any Cisco Unified IP Phone 7905G, 7911G, 7912G, 7912G-A, 7940G, 7941G, 7941G-GE, 7960G, 7961G, 7961G-GE, 7970G and 7970G-GE that is using SCCP.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/fsccmac.html#wp1295761

Hope this helps!

Rob

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