cisco ATA 186 problem

Unanswered Question
Nov 26th, 2008

I have a cisco ata 186 in my company, i have connected a fax on it.

It is configured through the cm 6.1.2.

The problem is that i see too many errors when i check the ata device.

And the we cannot receive and send faxes, most of the times. the success rate of sending a fax is 20-30%.

I have this problem too.
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jasoninbtr Wed, 11/26/2008 - 07:00

See this guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/2_15_ms/english/administration/guide/sccp/sccpaapd.html

Faxing is a little tricky with the ATA. I have had the most luck with pass-through mode. You will also have to set your gateways to match the mode you chose. You will definitely want to disable G3 mode on the fax machine and turn the baud rate (if possible) down to either 9600 or 14400. The VG202 and VG204 should be out soon and will be a better alternative for faxing use.

Hope this helps.

Jason

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