CiscoWorks authentication page doesn't redirect properly

Unanswered Question
Nov 26th, 2008
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Hello


I have LMS 3.0 installed. When I access from a remote PC, everything seems to work fine. However, when I try to access from the CiscoWorks icon on the server it is running, the following sequence happens:


- I open CiscoWorks and the authentication page appears


- I introduce the credentials and the page is redirected to a blank page with the following URL:


https://hostname/CSCOnm/servlet/com.cisco.nm.cmf.servlet.CsAuthServlet


- Then, if I reduce the URL to https://hostname, I am correctly redirected to LMS Portal.


Does anybody know what could be happening?


Thanks in advance


Regards

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Joe Clarke Wed, 11/26/2008 - 08:48
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Most likely, this is a browser issue. What browser are you using on the client vs. the server? Make sure the browsers are configured the same as well in terms of pop-up blockers, proxy, security settings, etc.

anasaizgarc Wed, 11/26/2008 - 08:50
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Thanks jclarke. Both of the are IE Explorer, however I'll try to check the options in case any of them looks different.


Regards

Joe Clarke Wed, 11/26/2008 - 08:59
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You might also try Firefox on the server to rule the browser out.

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