CiscoWorks authentication page doesn't redirect properly

Unanswered Question
Nov 26th, 2008


I have LMS 3.0 installed. When I access from a remote PC, everything seems to work fine. However, when I try to access from the CiscoWorks icon on the server it is running, the following sequence happens:

- I open CiscoWorks and the authentication page appears

- I introduce the credentials and the page is redirected to a blank page with the following URL:


- Then, if I reduce the URL to https://hostname, I am correctly redirected to LMS Portal.

Does anybody know what could be happening?

Thanks in advance


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Joe Clarke Wed, 11/26/2008 - 08:48

Most likely, this is a browser issue. What browser are you using on the client vs. the server? Make sure the browsers are configured the same as well in terms of pop-up blockers, proxy, security settings, etc.

anasaizgarc Wed, 11/26/2008 - 08:50

Thanks jclarke. Both of the are IE Explorer, however I'll try to check the options in case any of them looks different.


Joe Clarke Wed, 11/26/2008 - 08:59

You might also try Firefox on the server to rule the browser out.


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