CTIOS Desktop

Unanswered Question
Nov 26th, 2008
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Does anyone know if the CTIOS Desktop Client ver 6.0 is compatible with CTIOS Server ver 7.0.


We're planning an upgrade and need to know if the desktop upgrades can be done after the upgrade to 7.x is completed.


Thanks,


Ted

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cvenour Wed, 11/26/2008 - 17:04
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Generally speaking, the older clients will work with the newer servers - they will negotiate back to a lower CTI protocol - but this is obviously not a supported solution, and should NOT be considered for long term use.


That is, you should upgrade the clients ASAP after completing the server upgrade.


C.

tmiski Fri, 11/28/2008 - 10:34
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That is the plan. Thanks for your help.


Ted

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