ACE Spontaneous reboot

Answered Question
Nov 26th, 2008
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Hi,


One of my ACE blades has spontaenously rebooted twice overnight. Looking at the "show ver" from the admin context I get:



Software

loader: Version 12.2[120]

system: Version A2(1.2) [build 3.0(0)A2(1.2) adbuild_05:24:18-2008/09/04_/a

uto/adbu-rel3/rel_a2_1_2_throttle/REL_3_0_0_A2_1_2]

system image file: [LCP] disk0:c6ace-t1k9-mz.A2_1_2.bin

installed license: ACE-VIRT-020 ACE-SSL-05K-K9


Hardware

Cisco ACE (slot: 7)

cpu info:

number of cpu(s): 2

cpu type: SiByte

cpu: 0, model: SiByte SB1 V0.2, speed: 700 MHz

cpu: 1, model: SiByte SB1 V0.2, speed: 700 MHz

memory info:

total: 956104 kB, free: 281780 kB

shared: 0 kB, buffers: 1972 kB, cached 0 kB

cf info:

filesystem: /dev/cf

total: 1000512 kB, used: 421696 kB, available: 578816 kB


last boot reason: Service "pktcap"

configuration register: 0x1

ace2 kernel uptime is 0 days 3 hours 12 minute(s) 21 second(s)



What does service pktcap mean? Is this a known caveat?


Thank you


Cathy

Correct Answer by didyap about 8 years 3 months ago

This problem happens during high volume http traffic and logging enabled with high sev of 5 and above enabled in the system. The problem is observed only only FT configuration.


To resolve this issue Lowering the logging severity to 4 , it will help you.



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Correct Answer
didyap Wed, 12/03/2008 - 15:05
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This problem happens during high volume http traffic and logging enabled with high sev of 5 and above enabled in the system. The problem is observed only only FT configuration.


To resolve this issue Lowering the logging severity to 4 , it will help you.



ciscocsoc Wed, 12/03/2008 - 23:52
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Thank you. It makes sense as that ACE blade is running a context that front-ends our web proxy appliance and we do have an FT configuration.


Is this likely to be fixed in a future release?


Kind Regards


Cathy


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