LMS 3.1: restore failed

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Nov 27th, 2008
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Hi,


Customer has lms 3.1 on windows.

all devices from dcr has disapeared so customer decided to restore backup from last saturday:


d:\PROGRA~1\CSCOpx\bin\perl d:\PROGRA~1\CSCOpx\bin\restorebackup.pl -d "D:\Bkp_ciscowks" -gen now

ERROR: doRestore of [Common Services] had some errors. Check the log file for details

Restore failed. Previous system data may be lost due to failed restore. To avoid this, perform a successful restore.


He has generation 0. Do you think that option -gen now is a valid option ?


I attach log file.


Many thanks, Elisabeth



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Joe Clarke Thu, 11/27/2008 - 13:34
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There was an error restoring the cmf database. Make sure that all of the database processes are shutdown, and that nothing is holding d:\PROGRA~1\CSCOpx\databases\cmf\cmf.db open. It might be best to set the Daemon Manager service to Manual, reboot, then do the restore. When the restore is complete, set Daemon Manager back to Automatic, and reboot again.

ebezombes Mon, 12/01/2008 - 07:18
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Hi,


This action does not change the issue. I have openend a case. the tac ask us to reindex all databases. Now, it's ok.


Thanks for your help, Elisabeth

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