We have Unity 4.2 with exchange
Some of our users that have two lines, need one mailbox per extension.
We are talking about a single users that have multiple mailboxes.
They have ONE single USER ID in Active Directory, TWO extensions in CallManager, we don't mind creating two subscriber to those users, but how in Active Directory can we associate a single USER ID to two Subscribers in Unity?
Thanks in advance!
When the user is created in AD, it has one mailbox associated to it. Unity will only allow a one-to-one mapping between a Unity subscriber and an AD account/mailbox. You'll need to create another AD account that has its own mailbox for the second line.
Hope that helps,