cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
300
Views
5
Helpful
2
Replies

Urgent ! Help for Auto Attendant

mdwasim415
Level 1
Level 1

Please can anyone help me or guide me configure the auto attendant in the CCM 6.0.

Thanks

2 Replies 2

mhurley131
Level 4
Level 4

Auto attendant (call handler) is a function of Unity, not CCM. The only thing you need to configure in CCM is a route point for the correct DN, which forwards to the Unity server. Then configure the call handler with the correct DN and numeric options.

Thanks for ur help