I have 3 pilot points 2 of them were registered, because the last didn't register i restarted the CTI manager service and the CM service after i tried everything, but tbe pilot points are still not registered and stand on unknown
make sure the pilot is associated to the right user, try to de-associate/re-associate it. then reset the PP
HTH
java
if this helps, please rate
HTH
java
if this helps, please rate
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