Cannot view device configs in RME or device center

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Dec 1st, 2008
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I am having a problem viewing device configs I'm getting a page cannot be displayed error also the directory for the shadow configs does not exist on the server.


\CSCOpx\files\rme\archive\shadow


there is no shadow directory. What can I do to fix this?

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Joe Clarke Mon, 12/01/2008 - 12:17
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You need to make sure the shadow directory is enabled under RME > Admin > Config Mgmt > Archive Settings. As for the other problem, without a specific error, I cannot say what is wrong.

dionjiles Wed, 12/03/2008 - 06:33
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I resolved the problem by deleting all the devices in RME and re-adding them. I can now pull up the configs and the shadow directory I was looking in the wrong place, it is fully populated now.

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