Unable config. softkey "Login" on 7911

Unanswered Question
Dec 2nd, 2008
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Hi ,

have read some post about my problem but nothing to resolve my problem .

Need to config call blocking with after-hour exempt , for the config. have see the guide on Cisco .

The problem is Login softkey , need to cofig. on all phone of my customer.

The phone type are 7911,7941,7921.

Have already create a ephone-template


ephone-template 10

softkeys hold Newcall Resume Select Join

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys connected Endcall Trnsfer Confrn Park Hold


on ephone have assigned the template


ephone 6

description Leo

video

mac-address 001B.0CDA.E821

ephone-template 10

username "leo" password 12345678

type 7911

button 1:11

pin 4321


on telephony-service have create a cnf-files


but after the reset of phone on the position where should be appear login i see softkey "Service" .

When press "Service" i hear a continuous tone and the phone ask me to enter a number , i think the pin number , i put the pin and the phone call back in idle status .

I need to enable the

after-hours override-code 4321 to permit on some ephone to override call blocking .

Thanks .



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david-lima Tue, 12/02/2008 - 10:46
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Hi, under telephone-service try this command: login time X (min).

Try the login softkey again.

Hopoe this help.

David

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