Broken Administration page for Cisco Call Manager Express GUI

Unanswered Question
Dec 3rd, 2008

Dear All,

I am relatively new to the world of Voice but I am learning quickly. In my current position I have 3 CCME routers. Two of them are working fine. However, the third machine does not allow me to do any configuration via the GUI. The page displays but is missing some gifs etc.and therir is no functionailty with the links whatsoever.

I thought I had a corrupt flash and sure enough when i access the CCME via CLI I ran a "Dir flash:" command and got the following display -

Sawan-cme#dir flash:

Directory of flash:/

%Error calling getdents for flash:/ (File not found in Inode table)

2047541248 bytes total (1872658432 bytes free)

However. the flash problem has now been resolved but I still have a broken administration page.

Thus far I havent had much success in resolving this issue but I came across this post on a blog which seems to be the same problem as I am having:-

http://webmaxtor.blogspot.com/2007/07/cucme-callmanager-express-41-gui.html

This person managed to fix the problem but just says the answer can be found on the Cisco site. I wondered if anyone has came across this problem and whether anyone could point me in the right direction for a resolution.

Kind regards,

Thomas.

I have this problem too.
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Zembrzycki Wed, 12/03/2008 - 05:14

I experiences this a lot where not all the CCME files copy via my laptop and I usually need to re-extract my CCME files when copying from one flash card to another.

I would re-extract the CCME tar via

router#archive tar /xtract

thomaschalmers Wed, 12/03/2008 - 21:31

Dear Zembrzycki,

Thank you for your reply - I did this yesterday and it resolved the issue. Thank you for your help.

Kind regards,

Thomas

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