12-03-2008 04:10 AM - edited 03-15-2019 02:52 PM
Hello
I am using cisco CCM 4.1(3), but the problem is CDR insertion is not happening . it is showing that the data is available upto certain date.
Now what to do please help me out
Regards
Subhasis
12-03-2008 06:10 AM
Hi Subhasis,
Please check these two notes;
CallManager Issue Resolution with CDR and ART FAQ
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a008020650a.shtml
Have a look at this excellent answer from Jorge;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf0f85
Hope this helps!
Rob
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