ivillegas Wed, 12/10/2008 - 14:52
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If the usernames begin with a number in CallManager, you will have to manually create the users in CUE and give them a username beginning with a letter in CUE.


First, you need to create a user in CME.


Eg: ephone 40

username "8739" password 1234 => create a user in CME

mac-address 0014.1C51.F278

button 1:40


Second, synchronize the information between CME and CUE: CUE => Administration => Sychronize Information. Then the CUE asked him whether he wanted to import this new user "8379" from CME. He just followed the prompts and was able to create the user in CUE with the extension ID as the User ID.


seaman0555 Fri, 12/12/2008 - 08:33
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This is between CCM and CUE. When you try to import a user with only a numerical ID you get this error.


User Id must contain only letters, numbers, and the characters underscore (_), dot (.) and dash (-). User Id must start with a letter and end with a letter or number.



Nicolas Mansour Thu, 03/19/2009 - 01:08
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Hey guys,

The only workaround is to manually add each user in CUE that starts with a letter and assign them their extension.

Import won't work.

But at least CUE will work normally after that lengthy process :).

HTH

Nick


seaman0555 Thu, 03/19/2009 - 07:40
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That isn't a work around but the only way to do it. Hopefully Cisco can make a change with this in future releases.

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