12-03-2008 05:22 PM
Has anyone upgraded to AsyncOS 6.5.0 from 6.4.0 ??
If so, have you seen any issues with the upgrade?
*Just looking for some feedback before we make the jump*
12-04-2008 06:34 AM
Did upgrade yesterday.
No problem
12-04-2008 11:50 AM
have upgraded 2 boxes and had no problems, really like the different levels of access you can now have also the external authenication for users.
12-04-2008 12:26 PM
I have done the upgrade on our test-systems. No problems with the upgrade.
Peter.
12-04-2008 02:21 PM
Did You people upgraded C or M or both boxes without problems?
12-08-2008 08:04 AM
I have upgraded both with no problems yet.
Peter.
12-11-2008 09:31 AM
I have upgraded both with no problems yet.
12-15-2008 03:25 AM
I found a bug after upgrading. Quarantine view page cannot go freely. When I click next page or page xxx in Policy quarantine, it displays 'page not found'.
The customersupport replys it's bug, will be fixed soon. But I'm in trouble now, it's not convenient to type long url in browser url box.
12-16-2008 05:44 PM
Jackytime
It sounds like you are talking about defect 46043. We will include a fix for this in the 6.5.1 maintenance release, which will be released in early January. In addition, we are looking at making a hot patch available sooner. This hot patch would fix this one defect, and be provisioned to customers that encounter the defect, so far a very small number.
Since you already have opened a case you will be notified when this patch is available.
Karl Young
Product Support Engineer
I found a bug after upgrading. Quarantine view page cannot go freely. When I click next page or page xxx in Policy quarantine, it displays 'page not found'.
The customersupport replys it's bug, will be fixed soon. But I'm in trouble now, it's not convenient to type long url in browser url box.
12-22-2008 02:50 AM
Thanks, kyoung
I encounter another problem. Performance seems decrease compare with 6.4.
Workqueue sometime deliver slowly, while the CPU and IO, memory is normal.
Custmersupport replys it's bug 46086 and suggest me skip scan some attachment type. I skip application/octet-stream, application/pdf, it seems good now but when I use mail-body scan queue still block occasionally.
The filter contains dictionary-match is easy to block workqueue. While the filter works well in Version 6.4.
01-08-2009 08:24 AM
Some problems, some incoming domains have not sent me emails, I don't know what happens.
Can someone help me?
I'll try open support ticket, thanks.
01-08-2009 02:53 PM
Jackytime
We have released 6.5.1, which has fixes for both the URL problem and defect 46086. It's still in a limited release stage so it requires special provisioning.
Here is a link to the release announcment
http://preview.tinyurl.com/8okz37
I've gone ahead and provisioned all of your appliances for the upgrade, so you can do that whenever you are ready. If you encounter problems, contact Support right away, but please let me know if this resolves your issues.
Karl Young
ESA Product Support Engineer.
Thanks, kyoung
I encounter another problem. Performance seems decrease compare with 6.4.
Workqueue sometime deliver slowly, while the CPU and IO, memory is normal.
Custmersupport replys it's bug 46086 and suggest me skip scan some attachment type. I skip application/octet-stream, application/pdf, it seems good now but when I use mail-body scan queue still block occasionally.
The filter contains dictionary-match is easy to block workqueue. While the filter works well in Version 6.4.
01-08-2009 02:57 PM
Ricardo
Probably a support ticket is the way to go. If you want to ask for help on IronPort Nation, I'd suggest you start a new topic, and include some more details about what the problem is.
Some problems, some incoming domains have not sent me emails, I don't know what happens.
Can someone help me?
I'll try open support ticket, thanks.
01-30-2009 05:33 AM
Hi Kyoung,
we have upgraded to 6.5.1 and faced one of the defects. If the appliance is already under heavy load and tries to footer-stamp a heavy mail, it pauses the entire workqueue.
We were advised by Support to exclude heavy messages from being footer-stamped (disclaimer).
Also, 6.5.1 still does not support html disclaimers - something which has been requested by many customers. Why so? (Myself waiting for almost 10 months).
Regards
01-30-2009 02:15 PM
Hi Kyoung,
we have upgraded to 6.5.1 and faced one of the defects. If the appliance is already under heavy load and tries to footer-stamp a heavy mail, it pauses the entire workqueue.
We were advised by Support to exclude heavy messages from being footer-stamped (disclaimer).
Also, 6.5.1 still does not support html disclaimers - something which has been requested by many customers. Why so? (Myself waiting for almost 10 months).
Regards
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