Cisco Configuration Professional error message

Answered Question
Dec 4th, 2008


I would like to test this application but, after the start on main window I become the following error message:

"An internal error has occurred. Cisco CP will shutdown.

Restart Cisco CP and discover the devices again."

And than:

"Internal error: Failed to load resource file URL information for the Wireless application launch. error : HTTP request error"

The OS is Windows XP SP2 and I tried with IE 6 and 7.

What can be the problem?

I have this problem too.
0 votes
Correct Answer by mchin345 about 7 years 10 months ago

Please make sure that the PC being used meets the minimum requires for

using Cisco CP. Specifically the Java Runtime version needs to JRE


Min Requirement:

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Overall Rating: 5 (1 ratings)
mcaldogne Thu, 12/11/2008 - 00:36


The problem is solved, I had an old 1.4 java version, updated to 1.6.

I deinstalled java complitely and reinstalled the latest version.

Thank you for helping.




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