Topology view issue

vaibhav-g · ‎12-04-2008

Hi Team

LMS 3.0

we are able to see Cisco view for the 2851 router but its L-2 view is not reflecting. i.e Topology view

Plse find the Snapshot for the versions.

Regards

Vaibhav

Joe Clarke · ‎12-04-2008

Enable core, corex, frontend, and framework debugging under Campus Manager > Admin > Debugging Options > Data Collection. Then, run a new Campus Data Collection, and post the ani.log along with the hostname and IP address of this 2851 as it appears in DCR.

vaibhav-g · ‎12-04-2008

Hi Clark

plse find the ani.logs

Plse let us know the solution.

Regards

Vaibhav

Joe Clarke · ‎12-05-2008

You did not provide the IP address and hostname of the missing 2851 as I had asked. Additionally, there is no debugging enabled here. Please enable debugging per my previous post, and provide the missing device details.

vaibhav-g · ‎12-18-2008

Hi Plse find the required details as customer is not able to provide ANI.LOG

Part code:2651xm

Device name:10.50.1.227

IP Address:10.50.1.227

Kindly provide anything can be done on this.

still the problem is their,we are able to see

Chassis view even telnet but still not showing in topology view.

Regards

vaibhav

Joe Clarke · ‎12-18-2008

If the customer cannot provide the ani.log with debug, I cannot offer any suggestions. If it is a matter of not wanting to post sensitive information, then please open a TAC service request.

vaibhav-g · ‎12-19-2008

Hi Clark

nothing like that,actually file size is too large its arround 28MB. so he is not able to send.

We rae trying to get it.else anything you required.

Regards

Vaibhav

Joe Clarke · ‎12-19-2008

It's a text file, and it can be compressed quite well.