12-04-2008 05:01 AM
Hi Team
LMS 3.0
we are able to see Cisco view for the 2851 router but its L-2 view is not reflecting. i.e Topology view
Plse find the Snapshot for the versions.
Regards
Vaibhav
12-04-2008 11:46 AM
Enable core, corex, frontend, and framework debugging under Campus Manager > Admin > Debugging Options > Data Collection. Then, run a new Campus Data Collection, and post the ani.log along with the hostname and IP address of this 2851 as it appears in DCR.
12-04-2008 11:35 PM
12-05-2008 11:26 AM
You did not provide the IP address and hostname of the missing 2851 as I had asked. Additionally, there is no debugging enabled here. Please enable debugging per my previous post, and provide the missing device details.
12-18-2008 09:30 PM
Hi Plse find the required details as customer is not able to provide ANI.LOG
Part code:2651xm
Device name:10.50.1.227
IP Address:10.50.1.227
Kindly provide anything can be done on this.
still the problem is their,we are able to see
Chassis view even telnet but still not showing in topology view.
Regards
vaibhav
12-18-2008 10:27 PM
If the customer cannot provide the ani.log with debug, I cannot offer any suggestions. If it is a matter of not wanting to post sensitive information, then please open a TAC service request.
12-19-2008 09:16 PM
Hi Clark
nothing like that,actually file size is too large its arround 28MB. so he is not able to send.
We rae trying to get it.else anything you required.
Regards
Vaibhav
12-19-2008 09:18 PM
It's a text file, and it can be compressed quite well.
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