I am wanting to upgrade all my phones to include the Owner User ID which appears on the device page. I created a BAT to include the Mac Address/Device Name, Description and the Owner User ID. I uploaded it in Call Manager and set it to be under phones, upgrade phones, custom file. When I go to Phones, Upgrade phones, Custom File, and select my file and hit find nothing happens it come back with 0 records found. I have tried different ways and looked on the forums to see why and I can not figure this out. Am I doing something wrong?