12-04-2008 06:30 AM - edited 03-17-2019 09:34 PM
We want to implement the auto attendant.
From 8:00 AM to 4:30 PM the message will state something to the effect of:
Press 1
Calls go to extensions 2001 and 2002
After 4 rings, send to voicemail on 2001 or 2002
Press 2 for all other calls
Calls go to extensions 2003, 2004, and 2005
Calls also go to extensions 2001, 2006, 2007, 2008, 2009 and 2010 (silent ring)
Must ring until answered.
12-10-2008 03:12 PM
Cisco Four Port IP AutoAttendant (IP AA) software on an existing Cisco CallManager server.
http://www.ciscosystems.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008015bf9f.shtml
12-11-2008 02:52 PM
I think the AA on the CallManager works only on the CCM Windows versions and it requires a painful installation.
If you have Unity it makes it easy. Check the below thread for some ideas.
:JoeL
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