Our ccm 4.1.3 system was set up before I started and I now need the "private password phrase" to reinstall cdr.
Anyone know how to recover password?
You can use Adminutility tool to reset the Private password phrase, this tool only runs on
the Publisher and needs to be done after hours since it stops services; here is the path
and the steps to run it.
Log into the utility as Administrator and select the very top checkbox to select all
accounts. Then go to Options and Set new password
It will ask you for the password phrase, and the tool will run, everything keeps working
fine after the tool finishes.